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SOLSEA
STUDIOS

Refund Policy

Non-Refundable Services

Due to the nature of creative work, the following are non-refundable:

  • Deposits

  • Strategy sessions

  • Pre-production work

  • Travel fees

  • Hourly consulting

Project-Based Refunds

Refunds may be considered only if:

  • No work has begun

  • No assets have been delivered

  • There has been no project planning or editing time logged

Once work begins, all payments become non-refundable.

Digital Deliverables

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.

All digital media (photos, edits, raw footage, reels, templates) are non-refundable once delivered.

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